General FAQ
Portal - Settings
There will be instances where you (as an investor or borrower) will want or need to be notified when a certain action, task, event, etc has or has not occurred. This will ensure that you can monitor the status of specific areas namely applications, ...
Portal - Activity Feed
When you receive a notification via Email or SMS about the status of your loan application or the next required step e.g. uploading specific documents to proceed further, a similar message is recorded on the portal. This is captured using a message ...
Portal - Account Locked Out
When attempting to log into the portal, all that is required is a username and password. This is created by you (the end user) and can be actioned simply by joining. To find out more registering as a user for the portal, click here. 1. Navigate to ...
Portal - Forgotten Password
If you have forgotten your password to log into the portal, there are several things that you will need to double check and confirm first, before proceeding further with any attempt to reset the password: You need to ensure that you did sign up in ...